Tesla has taken another leap forward in improving the ownership experience of its electric vehicles. In a recent account shared by a Model 3 owner, it was revealed that Tesla’s cars are now equipped with the ability to self-diagnose issues and autonomously order replacement parts when necessary. This innovative feature streamlines the repair process, as owners can simply schedule a service appointment at their convenience once the parts are pre-ordered and on their way.

A notable early instance of Tesla’s new service feature was shared by Model 3 owner and r/TeslaMotors user u/houston_wehaveaprblm. The owner posted a screenshot of a message that appeared on their car’s display. The message indicated that the vehicle had detected an “unexpected condition” in one of its components, triggering Tesla to automatically pre-order and ship a replacement part to a selected Service Center.

“An issue with the Power Conversion System has been detected in your Model 3. A replacement part has been shipped to your chosen Tesla Service Center. To resolve this, please schedule a service appointment through your Tesla Mobile App or Tesla account.”

Tesla owners are sure to appreciate this groundbreaking proactive service feature. By allowing its electric vehicles to automatically order replacement parts, Tesla simplifies the maintenance process, potentially saving owners valuable time. With parts pre-ordered and ready ahead of a scheduled service appointment, owners can look forward to faster service and reduced wait times, ensuring quicker resolutions for any issues their vehicle may face.

Elon Musk has consistently highlighted the significance of improving the service experience for Tesla owners. In the Q4 2018 earnings call, he stated that enhancing service was “one of our major priorities.” During the Q&A session with analysts and reporters, Musk openly acknowledged shortcomings in Tesla’s parts supply chain, even describing certain processes as “super dumb.” He reassured stakeholders that changes were coming, stressing the importance of making Tesla “smarter about sending parts directly to service centers.”

Although Tesla’s newly introduced automatic pre-ordering system for faulty parts may not address all of the company’s service challenges, it marks an important move in the right direction. Beyond this proactive feature, Tesla has been expanding its mobile service units, allowing the company to address a significant portion of service and maintenance needs directly at the convenience of its owners. Additionally, Tesla has improved the integration of its mobile app with vehicle service and maintenance workflows, enabling owners to monitor the status of their cars in real-time while repairs are underway.

How to Order Tesla Parts Outside Official Channel?

Kylin EV Parts Ltd is located in Guangzhou, the hub of China’s automotive parts industry. Established in 2013, we focus on the supply chain of new energy automotive parts, providing brand solutions for entire vehicle series from a screw to exterior components, connecting the upstream and downstream supply chains, and forming strategic alliances with production factories through customization, alliance. Adhering to the principle of ensuring the quality of a component is equal to protecting the safety of a family.

In 2022, our international trade department was established, focusing on the integration of Tesla, VW, and BYD, as well as aftermarket modifications. As China’s premier B2B supplier, we offer a comprehensive service in integrating EV spare parts for numerous foreign sellers, both online and offline.

We extend a cordial invitation to collaborate with foreign dealers and explore OEM and ODM partnerships for our products. With our commitment to the most professional service, the highest quality products, and the most reasonable prices, we endeavor to provide unparalleled support.