BYD ATTO 3 software update: BYD OTA (Over-The-Air)
Who would have guessed that your BYD vehicle would keep advancing with the latest technology long after you’ve driven it off the lot? We’re excited to bring these updates straight to you ‘over the air.
If you’re unfamiliar with OTA updates, you might be wondering how they work. To help you get the most out of BYD’s Over-The-Air updates, we’ve put together answers to the most common questions. This guide will ensure you handle these updates like a pro when they arrive.
What is an OTA byd atto 3 software update?
From time to time, BYD rolls out essential software upgrades that enhance and optimize many aspects of your vehicle. These updates are completely free and are designed to improve your driving experience. We strongly encourage all customers to install these updates as soon as they become available to take full advantage of the latest enhancements.
How Often Are OTA byd atto 3 software update?
OTA updates generally roll out every few months, but this can vary depending on the specific needs of the software. Major updates will be communicated to you via email, complete with details on what’s new and improved.
When will I receive the OTA byd atto 3 software update?
BYD Company will send an email update to the BYD Owners database, detailing when you can expect to receive the OTA announcement for your vehicle.
To ensure you receive comprehensive information about upcoming updates, make sure you are subscribed to the BYD Owners EDM database. If you are not receiving these emails, please contact the BYD Auto NZ team at bydauto@ateco.co.nz.
In addition to these detailed email updates, BYD Company also announces OTA updates and key details through the Official BYD Auto NZ Owners Facebook Group. Joining this group is a great way to stay informed and be among the first to hear about new OTA announcements.
How do I install the OTA byd atto 3 software update?
To install the OTA update, follow these steps carefully and avoid engaging in other activities, such as turning on the radio or pressing buttons, until the process is complete. Your vehicle should remain parked throughout the entire update. Here’s what you need to do before starting:
- Update Location: Perform the update at home, as driving is not possible during the process and a strong Wi-Fi connection is required.
- Disconnect from Charging: Ensure your vehicle is not connected to a charger, as the software installation will not proceed if the car is charging.
- Battery Check: Confirm that the remaining battery power is above 20%.
- Major Updates: For significant updates that may take longer, BYD will include details and recommended charge levels in the EDM to ensure a successful update.
How much are the OTA byd atto 3 software update?
OTA updates are free for the entire life of your vehicle.
What to do if you don’t receive the byd atto 3 software update?
If you don’t receive the update, please contact your nearest BYD service dealer. There are several reasons why the update might not reach your vehicle, including if it was delivered before December 1, 2022, which might require a new SIM card, or if previous updates haven’t been completed.
While a strong Wi-Fi connection is ideal, the vehicle’s 4G cellular service will function as long as you’re in an area with good Spark NZ coverage. BYD strongly recommends that all owners complete OTA updates as soon as they are available.
For any questions or issues regarding these updates, please reach out to your BYD dealer. If you encounter any problems, our dealers are ready to assist, and our Roadside Assistance team is available for breakdowns or flat 12V batteries. You can reach Roadside Assistance at 0800 293 288。
